Art CPD Support

Welcome to the Support Page of ArtCPD.com, your go-to resource for all things related to art education and continuous professional development. We understand that navigating a new platform can sometimes be challenging, and we’re committed to making your experience as smooth as possible. Whether you’re here to find answers to common questions, resolve technical issues, or learn how to make the most out of our tutorials and resources, we’ve got you covered. Our Support Page is designed to provide you with quick and easy access to the information you need, so you can get back to what matters most—enhancing your skills and enriching your teaching experience. Thank you for being a part of our community, and don’t hesitate to reach out if you need further assistance.

Email Support

If you haven’t found the answer to your question in our FAQs, we’re here to help! Use the form below to send us an email. Our dedicated support team aims to respond to all inquiries within 24 hours. Your satisfaction is our priority, and we’re committed to resolving any issues you may encounter while using ArtCPD.com.

FAQ (Frequently Asked Questions)

We know you may have questions, and we’re here to help! Our Frequently Asked Questions section is designed to provide you with immediate answers to the most common queries we receive. From technical issues to course content and payment options, we’ve compiled a comprehensive list of FAQs to guide you through your ArtCPD.com journey. Whether you’re a seasoned art educator or new to our platform, this section aims to clarify any uncertainties you may have, allowing you to make the most of our resources. If your question isn’t addressed here, please feel free to contact our support team for personalized assistance.

Can I Use PayPal Without a PayPal Account?

Absolutely! You don’t need a PayPal account to make a payment on our platform. PayPal allows you to pay using a variety of methods including debit cards, credit cards, and even bank accounts. Here’s how you can do it:

  1. Proceed to Checkout: After selecting your desired tutorials, proceed to the checkout page.
  2. Select PayPal: Choose PayPal as your payment method and click on “Proceed to PayPal.”
  3. Guest Checkout: Once redirected to the PayPal page, instead of logging in, look for the option that says “Pay with Debit or Credit Card”.
  4. Enter Details: Fill in your debit or credit card details. PayPal will ask for your billing and contact information. Fill these in accordingly.
  5. Confirm Payment: Review your payment details to make sure everything is correct, then click “Pay Now” to complete the transaction.
  6. Payment Confirmation: You’ll be redirected back to our site with a confirmation that your payment was successful.

By following these steps, you can make a secure payment without needing to create or use a PayPal account.

I Tried to Create an Account but It Keeps Telling Me I Don’t Have One. What’s Going On?

If you’re encountering this issue, it’s possible that you may have missed the section on the page where you actually create an account. The login and account creation sections are on the same page, and the account creation part is located further down the page. Simply scroll down to find the “Register” section, and you’ll be able to set up your new ArtCPD.com account from there.

How Do I Download a Video Tutorial?

Downloading a video tutorial from ArtCPD.com is a straightforward process designed to make it easy for you to access our content offline. Follow these steps to download a video:

  1. Log in to Your Account: Make sure you’re logged into your ArtCPD.com account. If you don’t have an account yet, you’ll need to create one first.
  2. Navigate to the Tutorial: Go to the course or tutorial page and click on the Curriculum tab, where the video is located.
  3. Locate the More Options: On the video player, locate the ‘More Options’ symbol, represented by three little dots, usually located at the bottom right corner of the player.
  4. Click on More Options: Click on the three little dots to reveal additional options, including ‘Download’.
  5. Select Download: Click on the ‘Download’ option. A dialogue box will appear asking where you’d like to save the file.
  6. Choose Storage Location: Select a folder on your device where you’d like to save the video. Make sure you have enough storage space for the download.
  7. Start Download: Click ‘Save’ or ‘Start Download’ in the dialogue box to begin downloading the video. The time it takes will depend on your internet speed and the video’s file size.
  8. Check for Completion: Once the download is complete, navigate to the folder where you saved the video to confirm it’s there and play it to make sure it downloaded correctly.

Note: Video files can be large, so make sure you have a stable internet connection and sufficient storage space on your device. If you encounter any issues, please contact our support team for assistance.

The Art CPD Video Player, image showcases where to find the more options button, which then reveals the Download, Playback Speed and PIP controls.

FAQ: Can I pay through PayPal without having a PayPal account?

Yes, absolutely! You can make payments via PayPal without having an account with them. Here’s how:

  1. Select Your Tutorial: Add the tutorial to your cart and proceed to checkout.
  2. Choose PayPal: On the payment page, select PayPal as your payment option.
  3. Guest Checkout: At the PayPal login screen, choose ‘Pay with Debit or Credit Card’ or ‘Guest Checkout’.
  4. Enter Payment Details: Fill in your payment information on the secure PayPal form.
  5. Complete the Purchase: Review your details and confirm the payment. You’ll receive a confirmation once the transaction is successful.

By using PayPal’s guest checkout feature, you can enjoy the security of PayPal payments without the need for an account.